Young Upstarts

Tag archive for ‘customer service’

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  Handling Irate Customers

  1/12/12 • (0)

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  7 Customer Service Trends To Watch And Leverage In 2012

  12/22/11 • (1)

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  Keep An Eye On Service During Small Business Saturday, Warns Service Strategist

  11/25/11 • (0)

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  Are Your Customers Always Right?

  11/03/11 • (0)

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  Competing on Service: Eleven Ways to Beat the Competition by “Hugging” Your Customers

  7/27/11 • (1)

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  6 Parts Of Your Company That Should Be Listening To Social Conversations

  2/08/11 • (3)

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  A Live Chat With Royston Tay Of Zopim

  7/01/10 • (4)

• Reinventing Customer Service

  11/06/08 • (0)

• Customer Service Is An Attitude, Not A Process

  2/12/08 • (0)

• When Trying Your Best Is Not Good Enough

  1/19/08 • (0)

• Opting Out of Opt-Out Schemes

  1/17/08 • (0)

• Three Strikes – And You’re Out?

  12/03/07 • (0)

• Small Business But Mighty In Service

  9/11/07 • (0)

• Breaking Customer Promises

  7/15/07 • (0)

• Losing Your (Cable) Vision

  6/15/07 • (0)