Thinking Aloud

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Breaking Customer Promises

I am not a happy camper. The kopitiam (coffeeshop) near my place, which I frequent very often, is undergoing renovation. They put up a sign...

Game for Entrepreneurship?

Local entrepreneur and CEO of Exoro Pte Ltd, Mr. Alvin Sim, has come up with a unique board game that actually encourages entrepreneurship. Just...

Can You Outsource Your Company’s Marketing Function?

  I recently applied for a senior marketing position in a small consumer electronics company.  After attending a series of three interviews, I hadn't heard back...

Upgrading Vs. Sidegrading

In my opinion there are two types of innovation: upgrades and sidegrades. An upgrade is an innovation which sees a discernible improvement over the previous product or...

Saying No To Your Dream

I just turned down an opportunity to join a start-up company.  I know, it sounds like it goes against what I stand for (especially at a...

The High Price of Failure

I was house-hunting recently - a norm for those getting married ^^ - and was alerted by a property agent to a place in...

If You Want To Keep A Customer, Try Spelling His Name Right

OK I apologise for yet another customer service rant, but sometimes it gets me when businesses can't get their basics right. *** Dear high-class restaurant in...

Save Lives In Your Spare Time

I had the opportunity to meet the CEO of Singapore Anti-Tuberculosis Association (SATA) recently. What I didn't realize was that this simple conversation would...

Ten Reasons Why Entrepreneurship Is Like Sex

This is the companion list to "Ten Reasons Why Entrepreneurship is Like Marriage", for some lazy and light-hearted weekend reading. Ten Reasons Why Entrepreneurship Is...

Vintage Entrepreneurship… In More Ways Than One

Every Saturday afternoon, a flea market magically materializes around Planet Fitness' Far East Square branch.  Unlike the more glamorous weekend flea market at Clarke...

Ten Reasons Why Entrepreneurship Is Like Marriage

1. Finding the right partner, with the same ideals and vision, is critical. Otherwise it can be disastrous. 2. You have to register with the...

Innovation Is Nothing New

It's true - but I didn't say it. Pitch Johnson and Reid Dennis did, here in this amazing video clip about the history of...

Flowers for You, Sir?

Every year, around this time, an entire cohort of entrepreneurs are born overnight. These enterprising folks capitalise on the law of supply and demand, taking...

Liquid Armour: A Solid Idea

What does a bread-maker, chemicals and bulletproof-Kevlar have in common? Everything, it seems, at least to Hydroflex inventor-entrepreneur Norman Lim.  His invention - a...