Home Thinking Aloud Social Media — For Those Who’ve Been Left Behind

Social Media — For Those Who’ve Been Left Behind



 by Chad Hill, CEO of HubShout

If your small business isn’t already established on social media, you could be as much as a decade behind some of your competitors. Before you attempt to catch up, it’s important to understand the basics so you don’t waste time floundering and making rookie mistakes.

Why Social Media?           

Two words: Content Marketing. According to the Content Marketing Institute: “Content marketing is a marketing technique of creating and distributing valuable, relevant and consistent content to attract and acquire a clearly defined audience — with the objective of driving profitable customer action.”

Content is the power source for SEO and digital marketing. Social media is a vehicle for communicating and distributing your content.

Go Where the People Are.

Start with the two biggest social media networks — Facebook and Twitter.

Take a look at these statistics and you’ll see why businesses go directly to Facebook first. You can’t ignore the massive consumer base logging into Facebook and sharing content each day. Click here to read more about Facebook for Business.

Twitter is also impressive in terms of marketing potential. Click here to read about building your business on Twitter.

Attract Social Media Fans and Followers.

There is no magic formula for attracting fans and followers and no mechanism that guarantees people will share your content — social media sharing behavior is a very complex affair.

To bring web users to your startup’s social media page:

– Add social media icons to your website,

– Consistently post content that will draw people’s attention and inspire them to want to share the content. Easier said than done, of course! Click here for ideas and inspiration.

– Consider paying to promote your content. (More on that, below.)

Don’t make the mistake of paying a third-party for thousands of followers, thinking that it’s a good way to draw attention to your fledgling social media pages. In reality, the exact opposite is true. Click here to read Social Media is So Much More Than Likes and Followers.

The Price of Social Media.

Technically, social media costs nothing but time. You will spend money if:

– You have neither the time nor the inclination to become fluent in the language and etiquette of social media. If you hire a social media marketing agency, keep in mind that you’re an important part of the team—the one who ensures that social media interactions represent the essence of your company.

– You want broad reach. According to Digiday “Facebook had previously told brands and their agencies that the key to effective marketing on the social network was accumulating likes and followers. Agencies and brands spent years doing just that, operating under the belief that they’d be able to access the audience they generated for free.”  Truth is, you don’t reach all of your followers, unless you’re willing to pay. You can use Facebook Boosted Posts or Promoted Tweets to reach more people.

Depending on the size of the audience and demographic you’re trying to reach, the cost for paid social media could vary widely.


Building a loyal following through social media takes time and you can speed up the process with paid social media promotion.

With perseverance and consistency, social media can be one of the best ways to build your brand and get the word out about your products and services.


Chad Hill

Chad Hill is the CEO of HubShout, a U.S.-based digital marketing firm and SEO reseller. Previously, Chad served as Business Development Director at America Online and worked in product management at FOLIOfn Investments, Intuit and the financial services group at American Management Systems.


  1. Good advice to stay away from paid likes and followers. These social media outlets are becoming less and less tolerant of fakes.

  2. Social media is the perfect way for businesses to forge deeper, more meaningful relationships with their target audiences!

  3. Great article!! I definitely agree with the point: “Don’t make the mistake of paying a third-party for thousands of followers, thinking that it’s a good way to draw attention to your fledgling social media pages.”

  4. It’s all part of a holistic online marketing strategy – ideally, you’ll be doing SEO, PPC and Social for the best results.

  5. Making sure to post consistently to your social media is important. People have expectations and don’t want to have to search for your business to find the latest as to what is going on. Posting consistently is a great way to engage with users. Asking questions, doing surveys, making sure to like other people’s posts and comment on other’s are all good ways to engage and build your fans and likes organically.

  6. ” Truth is, you don’t reach all of your followers, unless you’re willing to pay.” You definitely want to reach all of your followers so boosting posts on Facebook or promoting Tweets on twitter can be very beneficial.

  7. Promoted posts are so important, because Facebook limits brands’ reach. When they share something, it only goes to about 10% of the brand’s followers, unless it’s promoted.

  8. I have a campaign that has had a lot of success with boosted posts and its resulted in a ton more likes in a short period time, something that was going very slow-paced before.

  9. I think asking questions on social media is a great way for businesses to connect with their customers. It’s one thing to get followers, but connecting with them and adding value to their social media experience is just as important. Great advice!

  10. “Technically, social media costs nothing but time.” I never thought about it that way, but that’s an accurate statement. If you’re willing to put the time in to learn and manage your accounts, you should see results.

  11. With all of the tools out there now for scheduling posts across different platforms, so having too many accounts shouldn’t seem too daunting, nor should managing them.

    • Scheduling posts can get tricky though — I’ve seen a few examples of poorly-timed Tweets and posts that turn out to be in really poor taste and an overall social media gaffe.


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