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5 Common CRM Mistakes To Avoid Making At All Costs

If you’re wondering how to best implement and use your CRM, Patricia Rollins of 5 common CRM mistakes to avoid and what you should do instead.

Leadership Is Not About Control. It’s About Orbit.

As a leader, when you lead from that place of decisiveness and conviction, there’s no limit to the orbit you can achieve, or the impact you can create.

Work Smarter With AI: 3 Things Your CRM System Should Automate

Here are three practical ways AI and your CRM can work together to lighten your load — beginning with automated lead scoring.

The Checklist For Small Business Owners Looking To Sell

Looking to sell a business? Here are some key factors that should be carefully considered if you hope to find a buyer for your small business in 2026.
Discussing paid media strategies in 2026

Paid Media With A Purpose: Re-thinking Smarter Paid Strategies For 2026

The best differentiator in getting new leads via your paid media strategies, more than money, is by laying comprehensive groundwork before focusing on leads.

Why The Best Leaders Don’t React Under Pressure

In a business culture that rewards speed and visibility, the real advantage belongs to leaders who can slow themselves internally while still moving decisively forward. Those leaders don’t just survive pressure — they lead others through it.

Operationally Svelte: Manage Costs To Increase Profit And Enhance Performance

Manage costs carefully, argues Duane Deason. A lean environment is a much more consistent producer of results.

Turn Customer Feedback Into Your Competitive Advantage

Much of business and brand leadership is about identifying and maintaining a competitive advantage that will attract and retain customers.

Turning Holiday Celebrations Into Meaningful Team Experiences

When thoughtfully designed, holiday celebrations can strengthen relationships, reinforce values, and build a more connected, resilient team. 
hiring handshake

Hiring Outside The Lines

You should never outsource your most important job, finding the individuals who will drive your company's success.

How To Build A Culture Of Respect

The act of truly listening, or active listening, is foundational to respectfulness, which builds a culture of respect.

Refreshing Your Story: Why Brands Need To Evolve Their Narrative

Refreshing your brand story isn’t about abandoning your foundation, it’s about updating how you share it so audiences and reporters stay engaged.
marketing charts meeting

Seeing The Forest And The Trees: Remembering Your Customers In B2B Branding

Effective B2B branding takes in both the forest and the trees: the larger organization might be your ‘customer’, but the individuals, with their opinions, preferences and emotional commitments are the ultimate decision-makers.

Sales Tax And Scalability: Why Your ERP Isn’t Enough

Mike Sanders explains why ERP systems fall short when it comes to modern sales, and why scalable tax compliance requires a purpose-built tax automation platform.

What Startups Get Wrong About SaaS & Cloud Spending – And How To Fix...

SaaS and cloud spending doesn’t have to spiral out of control. The earlier cost optimization becomes part of a startup's culture, the less likely founders are to face runaway bills that threaten growth.

Lessons In Global Business Leadership From A Female Executive Managing Teams Across Continents

For entrepreneurs, graduates, and professionals stepping into international roles: start practicing global leadership habits now.

Return Fraud: Smarter Strategies To Reduce E-commerce Losses

By leveraging innovative technology, integrating preventative fraud detection, and creating sustainable post-return pathways, e-commerce leaders can turn the challenge of return fraud into a strategic advantage.

Hidden “Trust Bleed” Happening Inside Remote Teams

Trust bleed is the slow evaporation of the small, connective tissues that hold teams together. Dr. Tim Currie shares the signs to watch out for.
customer journey

5 Common CRM Mistakes To Avoid Making At All Costs

Wondering how to best implement and use your CRM? Here are 5 common CRM mistakes to avoid and what you should do instead.
content marketing

Content Marketing For Small Businesses

Short-form video can maximize social media content marketing potential for small businesses due to its massive organic reach.
Local SEO can help boost your small business

How to Use Local SEO To Boost Foot Traffic For Your Small Business

When done right, local SEO doesn't just drive foot traffic — it builds lasting customer relationships that fuel long-term business growth.
Make a company culture video to show off workplace culture.

How Company Culture Videos Attract Top Talent

Discover how to create a company culture video that actually works. We break down what to include, how to keep it real, and where to use it in hiring.

A Small Business Guide To Navigating Diversity After Affirmative Action

Regardless of rollbacks and Supreme Court decisions, the case for diversity in business remains incredibly strong. Diverse teams make better decisions, different perspectives fuel innovation, and inclusive work places attract top talent.

5 Reasons To Hire An Interim CMO

An interim CMO gives you access to C-level talent without the risk or cost of a permanent hire. You get results now, while buying yourself time to grow into the next stage.

Small Business, Smart Talent: 3 Ways To Leverage AI For Hiring And Retention

If you’re building a business today, the competition for talent is global. But so is the opportunity. AI just might be your most underrated hire this year.
marketing charts meeting

PPC Tips For Pre-Product Market Testing

Actively using well-designed PPC campaigns to test market demand for new and unique products is not only a cost-effective step for any business but also a meticulously planned strategy.
typing on laptop

How To — And How Not To — Use ChatGPT In Marketing Content

When correctly deployed, ChatGPT and other LLMs can inspire marketing creativity while suggesting SEO-friendly words and phrases that effectively capture and resonate with target audiences.

From Freelancer To Founder – Lessons In Leading Creative Teams And Clients Alike

A solo entrepreneur looking to grow into a proper business outfit? Know that managing teams and serving clients is far from working by yourself.

Harnessing Paradox: How To Lead With Confidence Amidst Competing Demands

Leaders who recognize the paradoxes within the business landscape and embrace them can turn them from a potential problem to a dynamic positive.

Using Marketing Automation To Unlock Data-Driven Insights

Marketing automation tools don’t ask users to take on new and unfamiliar processes, but rather speed up processes they’ve been doing manually.