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Privacy Is Security: How Businesses Can Earn Trust While Handling Individual Data Online

To convert potential clients and customers, they must first trust in your ability to limit their risk by safeguarding their private data.

Crisis Is a Given. The Key Is How You Handle It.

Every company is at risk for a public relations disaster. Robert L. Dilenschneider — who helped Johnson & Johnson manage the Extra-Strength Tylenol crisis — lays out six dos & don’ts to help you handle the situation in a way that spares your reputation…and maybe even strengthens it. 

Harnessing The Power Of Performance Reviews

Whether you're an employee seeking guidance on approaching your review or a manager aiming to conduct impactful performance evaluations, this comprehensive article offers valuable insights to help you extract maximum benefits from this critical practice.

Why Do Founders Think That Only They Work Hard?

Founders often confuse the time devoted to work with a commitment to work, thinking that employees should spend more time at the office.

Leading Through Change: Learning To Make Proactive Decisions From A Place Of Uncertainty

Marsha Acker shares some key principles frequently used by leaders who have learned to make effective decisions in the midst of change.

Data Science For Finance: Unveiling The Power Of Data In The Financial Sector

Embracing data science and investing in the right talent, technologies, and infrastructure is imperative for financial institutions to stay competitive and thrive in the digital age.

Digital Transformation Is Changing These 3 Things About Hybrid Work

Adoption of agile practices will help keep the humans behind the technology on track to meeting goals and ultimately transforming the workplace.

A Holistic Approach To Building A High Performing Team

By prioritizing employees’ mental health, you are likely to leave them feeling happier and more fulfilled in the workplace, and in turn, improve their productivity.

Networking To Plug Entrepreneurs’ Skills Gaps

People need to build (and rebuild) their networks over time, for example when they decide to set up their own business or intend to seek out directorships once they've made it to senior executive level.

The Bottom-Line Benefits of VoIP Technology

Reilly Nolan breaks down the difference between VoIP and more traditional solutions while exploring how the technology can improve business outcomes.

The Benefits Of Talent Pairing For Service-Based Businesses

Talent pairing — the process of pairing talent with the appropriate roles — is an effective way to keep workers happy and engaged.
customer experience

Customer Effort Score: What It Is And How To Use It

By calculating your Customer Effort Score (CES), you can assess how easy (or difficult) you’re making it for your customers and work toward improving your customer experience.

How Smaller Companies Can Leverage Payment Systems To Drive Growth

John Badovinac looks at the steps SMB leaders can take to maximize cashflow and position their companies for growth, no matter what the economic climate.

Why The Future Of Work Depends On VoIP

As a more flexible, feature-rich, and cost-effective solution, cloud calling is poised to carry enterprises into the next phase of hybrid work and empower tomorrow’s businesses to perform at their best.

Joining A Legacy Firm: Don’t Be Intimidated By What You Don’t Know

When you join any existing business, including a family business, you may find yourself surrounded by people with a lot more experience than you.

The Significance Of Marketing When Opening A Medical Practice

As businesses in the health and wellness sectors become more complex and digital technologies continue to develop, entrepreneurs in health and wellness must be prepared to adopt a digital marketing strategy.
home security

Crypto Security In The Current Climate: What Today’s Investors Should Know

AI tools allow us to both detect threats faster and more efficiently than ever before, and democratize access to the insights to make security and risk mitigation widely available.

Young Employees Want Leaders Who Care About Them. But What Does That Really Mean?

We all know today’s talent wants great relationships with their leaders. Gary Harpst says there’s no way to fake it: We must genuinely love our employees — and that can be shockingly difficult.

Small Businesses, Here’s How You Can Improve Your Digital Marketing In A Blink Of...

AI is everywhere now. Dave Charest shares some easy ways small businesses can start using AI in their marketing strategy.

4 Ways All Leaders Can Multiply Their Impact

Brendan P. Keegan shares some ways leaders can create their own legacy and to leave a greater imprint on the world.
life coach

4 Hallmarks Of A Successful Agent-Client Relationship

To earn a client’s trust, blend credibility, reliability, relatability and divide by self-orientation. Here is a closer look at each of the components of a successful client-agent relationship.

Letting People Go: The Secret To A Peaceful Exit Lies In A Transparent Entrance

Firing an employee is the most dreaded of all leadership tasks. Gary Harpst says a kinder, gentler separation begins at a surprising time—the minute you offer them the job.

Is Hiring A Salesperson Worth It For Law Firms?

Although hiring an intake specialist might seem like a luxury to some law firms, it is an investment that will pay off, says Raquel Gomes of Stafi.

Why Your Strategic Plan Isn’t Enough: How To Adapt And Thrive In A Fast-Changing...

Startups can create a new strategic plan that is responsive to the current market environment, agile, and resilient, enabling them to succeed and thrive in uncertain times.

Build A Fast Personal Bond With New Customers And Business Contacts

Your success as a businessperson depends on building quick trust with new customers and business contacts.
hiring handshake

The Secret Chemistry That Will Make Interviewers Love You 

Going for a job interview? Here are some tips to build the chemistry that lets your interviewer know you’re the right match.

10 Quick Tips For Better Email Negotiations

Email negotiations are here to stay, so it’s important to neutralize potential pitfalls and maximize your opportunity for success.

How Brands Can Build A Positive Reputation And Grow Customer Loyalty In 2023

Growing customer loyalty and building a positive brand reputation is more important than ever these days.

Crafting A Comprehensive Benefits Literacy Plan For Your Employees

With rising healthcare costs and a tough labor market, benefits are an important part of recruiting and retaining top talent. Make sure you develop a proper benefits literacy plan for your employees.

The Difference Between Toxic Positivity And Negativity And How They Impact Individuals, Teams, And...

Toxic positivity and negativity are threats to any business ecosystem. They leave no room for empathy, awareness, or authenticity which are paramount to leading a team to success.