Home Thinking Aloud When Trying Your Best Is Not Good Enough

When Trying Your Best Is Not Good Enough

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My brother-in-law was stuck in the excess baggage claim counter at Changi Airport while two staff – who had no idea what they were doing – were “trying their best”. It was almost an hour by the time they sorted things out, and he almost didn’t make the flight.

Most of the time, your customers don’t care if you’re trying your best.

All they care about is that you know your job and do it right.