Young Upstarts

All about entrepreneurship, intrapreneurship, ideas, innovation, and small business.

Here’s How You Can Convert Online Visitors Into Customers

Online businesses are making their presence felt. Today, almost all of the businesses you might find have an online presence of some sort. Simply put, if your business doesn’t have an online presence, then you might not be able to expand your consumer base. 

Once you have a website in place, you need to create engaging content. Now, having a website and uploading content on it is not enough. You need to create content that ends up engaging your users. Without engaging content, you won’t be able to attract your users’ attention.

If the content you create isn’t engaging enough, then your company’s sales figures are also bound to go for a toss. If people don’t find your website’s content to be engaging enough, then they won’t buy from you. 

If you wish to convert your users into customers, then you can try out the following tips:

Break down your customers into smaller segments.

This part is also known as customer segmentation. You need to break your customer base down in order to understand them. Remember, no to customers are the same. The customer base you have is bound to be heterogeneous. Therefore, you need to classify customers and put them in separate segments. Each segment can contain people having similar characteristics. In this way, you will be able to cater to all of the segments of your target audience.

Know what your users are searching for.

Yes, this part is important. Data analytics allow you to keep track of what your customers are searching for. It is possible to track the search habits of your users using data analytics. This will help you know what interests them. After you have ascertained what your target audience is searching, you’ll be preparing the keywords. 

Have your keywords in place.

Keywords form the heart and soul of Search Engine Optimization (SEO). The keywords you choose will have to be relevant and crisp. Moving on, you need to have your website on the first page of the search results. Nobody has the time and patience to spend 15 minutes while searching for answers. If you wish to create a list of the most-relevant keywords, hire a team providing search engine optimization in Frederick md.

Give them a solution.

Consumers need solutions to their problems. For instance, if someone doesn’t know how to operate a particular database and/or software, then prepare a detailed video tutorial that provides them with an insight into the software. The moment they find a solution, they will spend time on your website. Same holds true for the products you sell as well. If your products/services provide people with solutions, they will start buying things from you. It is as simple as that. 

Give free trials.

Giving free trials can help you in your bid to ensure conversion rate optimisation. If users like the free trial of a particular software or service, then they will most probably buy the premium version of it. Again, the idea is to convert the ‘user’ into a customer. 

Clear all of the clutter.

At times, a shoddy website ends up robbing you of your customers. No matter how brilliant your products and services are, users won’t buy from you if they don’t find the UI to be user-friendly. A cluttered website with scattered buttons and scroll tabs can end up complicating matters. Have a single colour scheme that resonates well with the brand you are marketing. Also, do not provide too much information to your users at once. 

All of these steps will go a long way in ensuring that your users become customers. Remember, you need to give them something  they don’t possess.

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Young Upstarts is a business and technology blog that champions new ideas, innovation and entrepreneurship. It focuses on highlighting young people and small businesses, celebrating their vision and role in changing the world with their ideas, products and services.

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