by Ravichandran Thiruganasambandham, Director of Services at Vuram
Healthcare is one of the sectors that has been heavily impacted by the outbreak of the pandemic and the necessity to adapt to the new normal. Organizations in the sector have adopted technology and solutions at a pace never imaginable before, leading to the fastest development of a vaccine in the history of mankind and its subsequent deployment.
On the road to recovery, the healthcare sector is on the path toward digital transformation, and the role of hyperautomation technologies ensures efficiency, resilience, transparency, and sustainability. As the impact of the solutions continues to redefine the sector, let us explore the need and impact of automation and its future potential in healthcare.
Need for hyperautomation in healthcare
The global pandemic was a great surprise for many organizations that were not ready for automation. Operations driven by the legacy systems were unable to meet the challenges during the initial days and the necessity for social distancing and remote working put further pressure upon the system. Also, the need for immediate response and high-level clarity when it comes to mobilizing resources or providing critical care was labor-intensive and the industry was plagued by a labor shortage.
To overcome the challenges, there was an increased demand from the industries and governments to invest in hyperautomation technologies like Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), and many more. These technologies eliminate the barrier to the accessibility of high-quality healthcare by adding speed, clarity, efficiency, and reducing wastage.
The ability to provide services at a faster pace plays a crucial role in saving lives. From documentation to report management, automation technologies can add speed and efficiency resulting in improved services and delivering the services to a wider population by leveraging the existing resources. Further, hyperautomation technologies can bring efficiency to various other operations including inventory management, transfer of information on a real-time basis, and bring innovative services that can transform the sector.
The future of healthcare leveraging the benefits of hyperautomation technologies
Moving from automation to hyperautomation defines the future of the healthcare industry, meaning if a tool is unable to automate all of the business needs, hyperautomation will help overcome the issue by using complementary technologies in combination.
The combination of automation tools and complementary technologies has the potential to enable end-to-end automation of the entire healthcare ecosystem. Processes and operations are streamlined in ways unimaginable before ensuring connectivity across departments and providing services at a faster pace with efficiency. While limiting mundane and repetitive tasks to the digital workforce, human efforts can be focused on priorities.
Advantages of hyperautomation
Hyperautomation technologies can be implemented by seamlessly connecting departments and operations in the sector. The solutions could be implemented within a short span of time and further changes could be made as per client requirements adding to flexibility in operations. The implementation adds speed, resilience, and efficiency across departments. Hyperautomation solutions require minimal investments compared to the investment in infrastructure to achieve similar results.
Upon implementation, enterprises can identify immediate results making processes smooth, efficient, and profitable. Using advanced analytics and process mining techniques helps organizations identify the gaps and respond immediately by rolling out new processes sooner than normal.
As the healthcare sector seeks ways to stay resilient to future challenges, hyperautomation technologies address a series of challenges at a pace and cost advantages to the industry. Besides, the solutions are scalable as the sector evolves addressing future challenges and growth trajectory ensuring productivity, sustainability, and profitability.
Impact of automation in ensuring supply chain efficiency when it comes to healthcare resources and logistics:
An increasing number of organizations are adopting new technologies to support and transform supply chain management in the healthcare sector. Hyperautomation technologies like digital supply networks or cloud-based supply chain networking technology make it easier for firms to link up their supply chain systems with electronic health records (EHR) and other clinical systems.
By linking supply chain and clinical data, they can use healthcare supply chain analytics to more accurately forecast demand, optimize inventory planning and management, and respond more effectively to changing market conditions. By fostering increased communication and collaboration across the healthcare supply chain, digital supply chain management can also help boost productivity and speed time to market. And by increasing trust and transparency across the supply network, they enhance supply chain resiliency, helping to create a healthcare value chain that can better respond to and recover from the challenges of future pandemics and other public health emergencies.
Ravichandran Thiruganasambandham is Director of Services at Vuram. He has 10+ years of experience in automating business processes for various organizations. With help of huperautomation technologies, he has designed over 100+ business processes with on-time delivery. His main focus is to ensure customer satisfaction by providing on-time services and deliverables.