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Is Cox Internet A Safe Choice?


As a modern consumer, you cannot afford to go all out on ridiculously high-end services, what with the rising rates of the telecom market and the ever-turbulent economy. You have to take each step carefully and analyze your options before making the purchase. You also need to learn how to balance your wants with your needs and then act on them in the wisest way possible. Play it safe and you won’t regret it when the monthly bill comes around.

Since there are hundreds of internet services in the market, taking each of them under consideration and comparing their offers requires time, effort, and resources. However, this post will make it easy for you by going into detail regarding one particular internet service provider, which has managed to retain its status as one of the friendliest to the consumers in America. We’re talking about Cox Internet.

Now, if you’re wondering if it’s a safe choice and whether the amazing Cox internet plans are even right for you or not, then stay tuned and you’ll know for sure.

What Should You Know About Cox Communications?

Cox is the third-largest residential cable provider with coverage that extends across 18 states and a subscriber footprint that exceeds 20 million people. Besides high-speed internet, Cox offers cable television service known as ‘Contour TV’, home phone service, and more recently, home security and automation products, branded as ‘Homelife’. Cox’s cable internet service relies on a state-of-the-art network infrastructure, which delivers ‘last mile’ connectivity through coaxial wires. This coaxial broadband system is better than DSL in that it carries higher spectrum broadband. In addition, it is relatively more stable than satellite transmissions and far cheaper than fiber optic. Cox also provides 500,000+ Wi-Fi hotspots in public areas around the U.S. for on-the-go customers, and the Connect2Complete program for low-income customers. It takes your internet safety and online protection seriously by adding a McAfee-powered Cox Security Suite to its plans, as a plus.

Which Internet Speeds are Available to Cox Customers?

Speed is an important metric in determining the worth of an internet service provider. Internet speed refers to the rate at which data travels between your connected devices and the World Wide Web. The higher the data transfer rate, the lower the lag, and the more satisfied you are with the experience. What makes Cox internet great is that it displays different speed tiers for different users. Some users go online for random browsing, emailing, and social media scrolling, so they need lower download speeds and data for their everyday activities. Whereas, others are more intensive users, and do heavy streaming, multi-player gaming, and file-sharing on the web, for which they require faster download speeds and a greater data allowance. Cox offers an internet package for everyone.

Here are its top Internet-only plans:

Package Download Speed Upload Speed Data Cap Promo Price
Cox Internet Starter 10 Up to 10 Mbps Up to 1 Mbps 1280GB $29.99/mo.
Cox Internet Essential 50 Up to 50 Mbps Up to 3 Mbps 1280GB $39.99/mo.
Cox Internet Preferred 150 Up to 150 Mbps Up to 10 Mbps 1280GB $59.99/mo.
Cox Internet Ultimate 500 Up to 500 Mbps Up to 10 Mbps 1280GB $79.99/mo.
Cox Internet Gigablast Up to 940 Mbps Up to 35 Mbps 1280GB $99.99/mo.

As you can see, Cox has a speed tier for every kind of internet user. You just need to evaluate your own data usage pattern and get the speed that’s right for you.

Is Cox an Affordable Provider?

Though the internet is an absolute necessity in the present times, no one should have to pay a hefty amount for it every month. Internet connectivity should be affordable for all, and with Cox, it is. If you compare it with Spectrum internet, another great service in the telecom market, you will realize how pocket-friendly Cox internet speeds and plans actually are. Here is a comparative table for your consideration:

Provider Internet Speeds Monthly Price
Cox Internet 10 – 940 Mbps $29.99 – $99.99
Spectrum Internet 100 – 940 Mbps $49.99 – $109.99

The entry-level speeds of Cox are the real winner here. People who only need basic internet can pay a low price for it with Cox and balance their expenses easily. You can also bundle the internet service with TV Starter and Voice Premier for only $61.99 per month. You won’t get a triple play bundle as cheap as this one.

How Do Other Customers Rate Cox?

According to the American Customer Satisfaction Index report of 2020, Cox Communication has acquired a 61 out of 100 score on the benchmark chart, leaving Frontier, Suddenlink, Mediacom, and Windstream in the dust. BroadbandNow also lists Cox’s approval rating at 45, based on actual customer review data.

Should You Get Cox Internet?

Cox Internet may not be the top-range service out there, but it is great for an average consumer. Why? Because it is affordable, reliable, secure, and offers great entry-level speeds, as this post shows. Rest assured, it is a safe choice if you don’t mind signing contracts.