Young Upstarts

What if customer service folks were among the most highly-paid in a business?

Or if businesses hired the best and the brightest to handle customer service?

What happens if customer service personnel are empowered to make decisions?

Would that change the level of customer service?

I reckon it will, but I don’t think this will ever happen here in Singapore.

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Young Upstarts is a business and technology blog that champions new ideas, innovation and entrepreneurship. It focuses on highlighting young people and small businesses, celebrating their vision and role in changing the world with their ideas, products and services.