Preparing Your Business For Disaster Recovery
Small businesses continue to lack a business preparedness or recovery plan in case they’re affected by natural disaster. According to the recent 2013 Small Business Disaster Survey carried out by Alibaba, Vendio and Auctiva in December 2012, 74-percent of small business owners don’t have a disaster recovery plan for their business. Also, the Federal Emergency Management Agency (FEMA) estimates that 40% of businesses do not reopen after a disaster, and of those that do reopen, 25% fail within one year.
Don’t let a disaster kick you and your business down. Bob Boyd, president and chief executive officer of Agility Recovery, a U.S.-based provider of business continuity and disaster recovery solutions to small and midsized businesses, recommends the following five steps to ensure business continuity during weather-related business disruptions:
1. Do a risk assessment.
What are potential threats to your business because of your immediate environment? Are you on the 10th story of a 20-story building, or are you in your own single-floor facility? Do your neighbors work with hazardous materials? Knowing your environment is the first step in helping prioritize the essential elements of your plan.
2. Make a communications plan.
Communication is key during a business disruption incident. Set up a notification system: reroute calls, establish a hotline, post updates on your website, set up automated text messaging and email systems to keep people informed. Furthermore, encourage two-way communication tools like Facebook and Twitter to facilitate communication.
3. Do an assessment of your key partners and vendors.
Do your vendors have a disaster plan in place? Who would be a backup to the important partners you work with? Establish an account with alternate suppliers of components that are vital to your product, just in case.
4. Make sure you have strategies for working in another facility.
Identify in advance alternative office space should your group need to relocate. If your company doesn’t have a secondary facility, seek out a friend’s business or another group in your business association that you can share resources with.
5. Practice the plan.
Spend some time running through different variations of how a disaster could play out. The objective is to identify holes in the practice phase to find out where your business needs improvements, and familiarize employees with the plan. Taking the time to work out kinks during a trial run better ensures operations will run more smoothly when a really disruption occurs.
Here’s a decision tree to help you make sure your business is prepared:
Daniel Goh is the founder and chief editor of Young | Upstarts, as well as an F&B entrepreneur. Daniel has a background in public relations, and is interested in issues in entrepreneurship, small business, marketing, public relations and the online space. He can be reached at daniel [at] youngupstarts [dot] com.