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20 Best TED Talks For Students Of Social Media

I'm sure we're all aware of the impact that social media has had on the world. Here are twenty TED talks that gives you a unique look into the world of social media.

6 Landmines To Avoid In Web Development Contracts

Draw up contracts that specifically address these six big questions or you will leave yourself wide open to possible disputes, says Ilene B. Stern.

Top Five Ways To Recognize And Appreciate Millennial Workers

How can today’s business leaders and HR professionals handle Millennials and their particular needs? Mike Byam, managing partner at custom employee and service award provider Terryberry, shares some ideas.

The Rise Of Cloud Computing

by Yi Ning Lim, marketing specialist at GMO GlobalSign Cloud computing has become a buzzword in the recent years, with numerous companies providing the technology...

7 Customer Service Trends To Watch And Leverage In 2012

Social media, mobile technologies and altering demographics present businesses of every size with tremendous opportunities, but these actually underscore the importance of getting back to the basics of treating customers as individuals with unique needs, says Richard Shapiro.

Twelve Ways To Boost Your Etsy Store Sales This Holiday Season

If you own an Etsy store (or any other online shopfront), there’s no better time than the holidays to boost your sales and reach out to new customers. Allison Strine offers advice on how to amp up your marketing and get the attention of holiday shoppers.

8 Ways To Adapt Your Business To The New Normal

Welcome to 2012 and your "new normal" - major regrouping, major renovation, and creating a brighter, less stressful, more optimistic view of the new year. Patricia Sigmon offers 8 ways to get started.

[Asia] Getting Cloud Computing Right The First Time

This is the second part of a two-part series covering the 2nd Annual Cloud Computing World Forum – Asia edition which was just concluded at The Mira, Hong Kong on 30th Nov and 1st Dec. For this article, let’s take a look at the challenges facing Cloud adoption that were highlighted during the Cloud Computing World Forum Asia 2011.

Vintage Selling Tactics: 6 Ways To Up Your Sales To Baby Boomers

Selling to baby boomers work very differently from selling to Gen X-ers, says Ron Volper, Ph.D., author of "Up Your Sales in a Down Market".

Ten Ways To Keep Cash Flow Problems From Putting You Out Of Business

Cash flows pose an unending challenge to business owners and managers, says Tage C. Tracy and John A. Tracy, authors of "Cash Flow For Dummies®". Read on to learn what you can do to make 2012 the year of the cash flow reboot for your business.

Top 10 Mom Marketing Trends As We Enter 2012

2011 proved a watershed year for recognition of the power of Mom Marketing. As we enter 2012, here’s a Top 10 list of Mom Marketing trends offered by Stacy DeBroff, founder and CEO of Mom Central Consulting.

Five Digital Marketing & SEO Tactics Every Small Business Should Implement In 2012

Be it from being more engaged and active in the social media landscape, especially on Google+ to focusing a larger effort on mobile and local marketing, there are many ways small businesses can increase their overall digital marketing and SEO strategies with little or no additional cost. Jason Hennessey, CEO of Everspark Interactive, suggests five tactics.

Handling Irate Customers

When dealing with an irate customer, most employees want to turn and run – but service strategist John Tschohl says this is actually a great opportunity to win a customer over for life if you know how to take control of the situation.

What Leaders Can Learn From Tim Tebow

Some of you are Tim Tebow fans and some of you are not - got it. Here are a few things Mark Miller, co-author of "Great Leaders Grow: Becoming a Leader for Life", observed watching Tebow this season that may help you on your leadership journey.

Social Media – A Marketing Tool To Be Taken Seriously

Social Media expert Marsha Friedman shares tips to gauge whether your business is taking the wrong approach with social media.

“What the Heck Is Wrong With My Leadership?”

Former executive vice president of Tieto and co-author of "No Fear: Business Leadership for the Digital Age" Pekka A. Viljakainen shares his personal leadership nightmare and how he overcame it.

Where’s the Loyalty?*$!

President of OneLife Leadership Jeremy Kingsley recommends how you can get the most out of your team even in the most trying times.

[White Paper] 7 Simple Smartphone Privacy Tips

Losing a phone can be disastrous. It's a lot worse if a phone meant for business use is the subject of identity theft. Here are 7 simple smartphone protection tips by identity theft expert John Sileo.

How to Evaluate Your Leadership Style

How do you rate yourself as a leader, asks Ken Blanchard, co-author of "Great Leaders Grow: Becoming a Leader for Life".

Does “Maximize Shareholder Value” Really Make Sense?

For decades, maximizing shareholder value has been the core focus for many companies. Dan Adams, president of AIM, says we might have that all wrong. He explains why we should consider moving our focus to understanding and meeting our customers’ needs.

Are You Committing the Seven Deadly Sins of Business Transformation?

Clue #1 that the answer is yes: workplace full of people who struggle to get through the day. “Cause evangelist” Mohan Nair says that in order to survive in a world where markets are transforming rapidly, your company itself must transform. That means avoiding some common (and often deadly) sins.

How Websites Are Changing And Why This Is Good News For Small Businesses

Fluid Web Works founder Jessica Shailes argues that having a blog, with original, insightful content, can make all the difference for a small business owner.

10 Economic Concepts Everyone Needs To Understand

Whether you work as an economist or you try your best to ignore the bad financial news and your bank account, economics is at work in your life. Knowing these concepts will benefit you whether you're 18 or 80 and will help you be a better, more informed consumer and employee.

How Seven Simple Words Can Save A Business Conversation Gone Wrong

When that meeting or conversation gets off to a rocky start — whether tense words are exchanged or you just don’t seem to be connecting — it’s time to push the reset button. Andrew Sobel, author of Power Questions, reveals the phrase that can turn it all around.

Nine Ways Power Questions Help Us Build Better Business Relationships

Personal connection, likeability, and trustworthiness are back. They are the new litmus test for doing business. Author and consultant Andrew Sobel says we create these qualities not by knowing the right answers, but by knowing the right questions.

10 Things You Need to Know (Now!) About Successful Networking

Many people spend a lot of time and energy trying to make effective business connections, only to find that their networking is not working. Vickie Milazzo shares her insight on how to build meaningful relationships with the right people.

50 Blogs That Will Make You A Better Manager

While you may be a great manager now, these 50 blogs offer a look into great ideas for growing and improving in your role as a manager, creating a better workplace and getting more results from the people you manage.

5 Tips To Help Your Team Be More Creative

In today's challenging economic times, creative thinking is more valuable than ever. Here are five tips from co-author of "Great Leaders Grow: Becoming a Leader for Life" Mark Miller to help your team be more creative.

Five Ways To Know When You’re Done With What You’re Doing

If you often feel like you’ve barely skimmed the surface of what you should have accomplished on a given work day, Jason Womack has a secret for you - when you learn to “know when you’re done” with projects, tasks, and everything the work day throws at you, you’ll free up a lot more time to focus on those things that truly matter.

The Importance Of Measurement In Marketing

President of Marketing AdvantEdge, Katleen Richardson, believes marketers need to assess their marketing goals and see if their measurement tools, ahem, measure up.